One-off SMS donations (giving via your mobile phone bill)

Donating to Cancer Research UK via your mobile phone bill is a quick and easy way to help us bring forward the day when all cancers are cured. All you need to do is send the relevant keyword in a text message to 70180 (the “short code”). Each keyword sent is linked to a specific donation amount and the options for each donation amount are listed at the bottom of this page.  Your donation will be added to your phone bill or deducted from your pay as you go credit. 

General

• You must be 16 years or over and you must obtain permission from the bill payer to make a donation via your mobile phone bill.
• The standard network charge for text messages is at your network provider's rates.
• Please note that you can donate from a UK mobile only. You cannot donate using this service from a Channel Islands, Isle of Man or other non-UK mobile. If you donate using this service from a UK mobile outside England, Scotland, Wales or Northern Ireland, you may incur additional network charges from your network provider.
• No VAT will be charged on your donation.
• Cancer Research UK receives 100% of your donation.
• Cancer Research UK does not accept any responsibility whatsoever for any technical failure, malfunction, congestion, capacity issues or any other problem with any telephone, telephone network or line, system, server, provider or otherwise which may result in any text being lost, delayed or not properly received and recorded.
• This Charity Donation Service is being provided for Cancer Research UK by Fonix Mobile plc, 23 Heddon Street, London, W1B 4BQ. 
• This service may not be supported by all Mobile Virtual Network Operators (MVNO). If a specific MVNO does not support the service, then following an attempt to donate via text message, no donation will be made, nor error message received.
• Cancer Research UK is a registered charity in England and Wales (1089464), Scotland (SC041666) and the Isle of Man (1103) and Jersey (247).
• We reserve the right to change these terms and conditions at any time. You should therefore check the terms and conditions regularly. 
• For more information about phone-paid services and how to identify any unknown charges on your phone bill, visit www.phonecharges.org

How making a one-off donation via your mobile phone bill works

For each text message sent, you will either be charged the amount of your donation (either £3, £5, £10, £20 or £30) plus your standard network message charge (based on your service provider rates) via the reply confirmation text message; the charge will show on your bill and the sender will show as a five-digit number (the “billing short code”). Please note where you have donated £20 or £30 you may receive more than one message depending on your network operator. This is normal and a consequence of your network operator’s billing processes. This will show on your bill as either multiple charges of £10 or one charge of £20 or £30 (as applicable). 

Limits

There is a daily limit (12.00am to 11.59pm) of £40 on text donations to each short code for the same amount from the same mobile number, up to a monthly limit of £240 per month per mobile number-

For example, in one day you can donate up to:

• thirteen times using the keyword THREE
• eight times using the keywords FIVE or BEAT5;
• four times using the keyword TEN
• two times using keyword TWENTY, and
• once using keyword THIRTY or RACE30.

Further text donations will not be accepted if you exceed this daily limit (so you will not be donating these additional amounts to Cancer Research UK), but you may still incur your standard network message charge. 

You may be able to set your own monthly limits directly with your mobile provider. For more information on mobile bill limits generally, see Ofcom guidance HERE or check with your provider.

If you would like to contribute more to Cancer Research UK you can donate online HERE.

From time-to-time Cancer Research UK may run ‘Text to Win’ Prize Draws. Please note that donations in connection with any Cancer Research UK 'Text to Win' Prize Draw are calculated separately for the purposes of the daily limit but would still count towards the monthly limit. Prize Draws are subject to separate rules which will be made available on our website when we run them.

Incorrect keywords and shortcodes

If you enter the keyword incorrectly, your donation to Cancer Research UK may not be successful. You will receive either: (a) an error message, in which case you will not make a donation, but you may still be charged your standard network message charge; or (b) a confirmation message that your donation has been successful, in which case you will be charged the relevant donation amount plus your standard network message charge as set out above.

If you send your text message to an incorrect short code, or you otherwise fail to correctly follow the instructions in these Terms and Conditions, you will not donate to Cancer Research UK, but you may still be charged your standard network message charge.

Gift Aid

If you are a UK taxpayer, your donation may be eligible for Gift Aid. This means we can claim an additional 25p in Gift Aid from the Government for every £1 you donate. We may contact you by text on the mobile number you used to give you the opportunity to add Gift Aid to your donation. If you are sent a link to a page where you can submit your details then, as with any mobile browsing, you may incur charges from your network provider. You can access the Gift Aid form HERE.

How to contact us – queries, refunds

If you would like to discuss your mobile payment, including refunds, please contact us on 0300 123 1861 (Monday to Friday from 8am - 6pm (call charges apply).

Please be aware that we are only able to refund a donation in certain limited circumstances which are specified by charity law. For donations made via your mobile phone bill, examples might include donations taken in error or where the amount is incorrect.  Therefore, if you are requesting a refund, we will ask you for information to help us investigate your request and to check whether there is a legal ground to process your refund. We will also need your bank details to be able to reimburse you (where applicable). 

Data Protection

Your details are safe with us. Check out our Privacy Policy for more information. 

Stand Up To Cancer

For details on giving by your mobile phone bill for Stand Up To Cancer, a Cancer Research UK campaign brought to you in partnership with Channel 4, please visit our terms page.
 

Keywords

You can make a donation to Cancer Research UK by texting any of the following live campaign keywords to 70180.